Refund Policy

1. Our Approach

EazyRankSEO believes in transparent, fair terms. Because our packages are billed monthly with no long-term lock-in, our refund terms are structured around the stage of work completed rather than a blanket “no refunds” policy.

2. Setup Fees

Setup fees cover the initial audit, keyword mapping, and onboarding work required to begin a project. Once this work has started, setup fees are non-refundable. If a client cancels before any work has begun, the setup fee is refunded in full, minus any payment processing charges already incurred.

3. Monthly Package Fees

Monthly fees cover the active work delivered during that billing cycle. Because EazyRankSEO does not lock clients into long-term contracts, a package can be cancelled at any time for the following billing cycle. Fees already paid for a cycle that has started are non-refundable, since that work is already underway or completed.

4. Custom Plans

Refunds for custom plans follow the specific terms agreed in writing at the start of the engagement, since scope, deliverables, and payment structure vary by project. In the absence of specific written terms, the general principles of this policy apply.

5. One-Time Add-Ons

Standalone services such as GBP (Google Business Profile) recovery, site migration, or one-off technical fixes are billed as one-time fees. Once work has started on these services, they are non-refundable, given the immediate and often irreversible nature of the work involved.

6. Dissatisfaction With Deliverables

If a client is not satisfied with a specific deliverable, EazyRankSEO will work through a reasonable number of revisions before a refund is considered. This gives both sides the opportunity to resolve the issue directly rather than defaulting to a refund. Refunds for dissatisfaction are evaluated on a case-by-case basis, taking into account the work completed and the nature of the concern raised.

7. Non-Refundable Circumstances

Refunds will generally not be issued where:

• Work for the relevant billing cycle or deliverable has already been completed
• The client has failed to provide access, information, or feedback required to complete the work
• The request is made after the applicable cancellation window has passed

8. How to Request a Refund

Refund requests can be sent to info@eazyrankseo.com with the client’s name, package, invoice or payment reference, and reason for the request. We aim to acknowledge refund requests promptly and will review each request individually.

9. Processing Approved Refunds

Approved refunds are processed within a reasonable timeframe (typically within [X] business days) using the original payment method where possible. Processing times may vary depending on the payment provider or bank.

10. Changes to This Policy

We may update this Refund Policy from time to time. The version in effect at the time you purchase a package or service will apply to that purchase, unless a change is required by law.